Photo is generic. Item looks good. Minor scratches. No cracks or broken parts. Handset only no other parts or accessories (no retail box, base, psu, battery or cord). Used batteries are not dependable and therefore cannot be guaranteed. I got the phone to work with my system. I suggest you include the following code: *331734# then press "MENU Select" button. This unlocked the phone and allowed normal registering to work. (Press "Locate" button for four seconds.) S H in the contiguous USA is $6. (insured shipping). Please see other interesting items by JGrit. USPS DELIVERY TIME: As stated in the item listing, seller will drop-off your item to the USPS within 5 days of receiving cleared payment. How long it takes to deliver to your door is strictly within USPS control and not within the control of seller. Please leave 5 stars for seller 5 day drop-off time. ATTENTION: Some (does not apply to remote base - which is just a charger) handset to main base functionality may require a process of register, de-register, synchronization, or serial number match (the model number match may not be enough). Please determine these requirements BEFORE PURCHASE. You can do a Google search for this information by entering handset or main charging base model number.