This book, titled "Biff: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns" is a valuable resource for those interested in the subject areas of Computers, Self-Help, Psychology, and Business Economics. The author, Bill Eddy, provides practical advice and tips on how to deal with high-conflict people, their personal attacks, and social media meltdowns. The 176-page book is published by HIGH Conflict Institute Press and is available in a Trade Paperback format. It measures 8.5 inches in length, 5.5 inches in width, and 0.4 inches in height. The book is not a textbook, and it is written in English. It was published in 2014 and weighs 8 oz. The book is an excellent resource for those interested in the subject of interpersonal relations, communication skills, and personality.