These headphones are not plug and play ! Read instructions pls NOTE: THIS EARPHONE WILL COME UNBOXED , BUT PERFECTLY NEW UNUSED. GENUINE APPLE IPHONE HEADSET. LATEST FEEDBACK!!!!!!!!!!!!!!!!! Great product and service = thank you SALE!NEW APPLE IPHONE IOS 11 -EARPHONES HEADPHONES WITH MIC-FAST POST (#223625571927) Buyer: shedmatic (585) EAR X IOS 11 EARPHONES Ear-pods with remote and mic Perfect for Apple I phone's Additional Information Item Type Headphones - Wired Brand/Artist headphone Model/Title earX ios 11 headphone XS, X, 8 Plus, 8, 7 Plus, 7, lightning Earphones with Bluetooth !!! These headphones are not plug and play you have to follow the instruction to pair them via Bluetooth to get them working. How to Connect: Please follow the instruction to pair the Bluetooth headset with your iPhone. Step 1: Your iPhone must be Switched On Step 2: Turn on The Bluetooth Function in Your iPhone Setting Step 3: Plug in The Headphone Jack Into iPhone Step 4: iPhone Will Search Bluetooth And Finds the Headphone Called *LIGHTNING* Step 5: Connect and Enjoy Your Headphone with Highest Sound Quality Note: The Headphone Must Always Be Plugged in And Connected to Bluetooth Bluetooth lightning Headphone. 1.Works with all devices that have lightning connector Support iOS 10 or later. 2.Volume control 3.Headphone with Mica 4.Bluetooth Connectivity. LIMITED STOCK - IDEAL GIFT - UK FAST POST Returns Policy Returns Policy Due to the health and safety concerns, we DO NOT accept returns, refunds, or exchanges on any used earphones unless there is a manufacturer defect. Only contact us if you meet one of the following criteria: ?Received damaged items(please upload a valid picture with the correct item) Return request will be rejected if you do not meet the criteria above mentioned. Haven't receieved your item? If you have not received your goods within 7 working days, please contact your local Royal Mail sorting office as it may be there awaiting your collection. It is recommended you take proof of ID with your name and address clearly labelled with you to your local sorting office. If this is unsuccessful, please contact us through "Ask a question".