Inquiry before order! -for confirm the replacement part fit to your mobility scooters or not. -for revise the combine order shipping fee. -for more quantity, and need to confirm the value. -for B2B or wholesale cooperation (sea shipment small business trade) -for inquiry about the international shipping status. -sorry for limitation of delivery destinations! -Please use the real consignee Name for order, otherwise your parcel will be in the risk of not delivered while you use nickname. More parts information? Find us with keyword “mobilityscooterpart” via google. 1.Product: Control Panel Key pad code:A3( Unit 1=1 piece) 2.Condition: New 3.Description: -Brand: Drive -Apply to :King Cobra mobility scooter -type: Silicone -made in Taiwan 4.Delivery: 1) International worldwide shipping by the Taiwan Postal system-Chunghwa Post Co. Ltd. (www.post.gov.tw) 2)We will use cheaper service-mostly the Air parcel service. *please reference the available destination list of our postal system from Taiwan *if you need an updated news, please contact us. 3)Delivery time: average 14-18 days, might be delayed by the COVID-19 reasons. 4)Your parcel can be tracked with your local system too, for example: U.S.A Tool.usps.com Australia Auspost.com.au Germany Dhl.de Poland Emonitoring.poczta-polska.pl Singapore Speedpost.com.sg Korea Trace.epost.go.kr More other destinations, please contact us to get more. After the departure, we will update the tracking numbers to you. Reference: The Taiwan postal tracking system. *the delay delivery might be happened due to different countries dealing speed. If you need to pay more to update the delivery speed, please contact us to use DHL. 5) Customs Inspection may cause the unexpected delay delivery, please contact us to check your parcel. 6) One parcel with Air Parcel common limitation: Gross weight: under 20KGS (or 30KGS to USA) Volume: under L*1+W*2+H*2 2m/ 3m ( 200cm or 300cm) Both need to be followed, but have global destination differences. 7)Deliver on Mon-Fri, not on Sat-Sun, thank you for your waiting. 8) General Guide about shipping For a registered package, please arrange to have someone to sign for the delivery. And please notice there is a risk for a return case if you missed to receive your parcel in a limited time of your local postal system. 5.Payment: 1) PayPal/ Western Union/ TT (Bank Transfer) *PayPal is the directly payment terms from this e-commerce website. * If you want to use T/T payment service, please contact us before payment. 2) Pay before delivery 3) Invoice will be sent with the package 4) About the import duties/fee, taxes: The Import duties, taxes and charges are not included in the item price or shipping charges. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. 6.Return: we accept the right for you to return the damaged products, please contact us and we will deal with it as soon as possible 7.About Seller: our company is located in Taiwan and with a long- term cooperation with manufacturers from Taiwan. We own the formal export and import license to offer trade service too. If you need some certain parts from Taiwan, please try to contact us. Contact US: We do appreciate if you could make a positive comment after deal. Any questions, please contact us! Thank you! (MSP-MobilityScooterPartsPartner-your partner for mobility scooter parts.)