Item descriptions, along with the photos provided, should provide a pretty clear picture of the condition of the items for sale. With the inherent costs of shipping, along with the underlying issues surrounding a new item being returned in a condition that is less than new (i.e. tags removed/packaging damaged, etc), it doesn’t make sense to blindly accept a return simply because a buyer may have changed his or her mind. While it has become more common in the era of free shipping and 30-day unconditional return guarantees, it simply makes no business sense to do so, even if a percentage of customers decide to go elsewhere.

Having said that, we want you to be happy with your purchase, and are more than willing to listen to any customer’s thoughts regarding a purchase from Jeff’s Treasure LLC.

After all, we shop online too, and we expect to be treated fairly. You should expect the same. Fair enough?