So as I was getting this out to take pictures, I dropped the thing and there?s a little damage on the bottom.? I am not happy about that My daughter learned a bright face with this until she got a large upright base She loved it. It sounds so cool. Strumming it right now. From a smoke-free home Refer to pictures for measurements Comes with a soft bag which now I wish was a hard case because I wouldn?t have gotten the damage on the bottom The batteries are still good and they make the little box on the side work when you plug in into a speaker She has moved onto playing and majoring in violin, live music performance in college, and there is no longer needing this instrument We ship same day or next business day so you will receive your item quickly