RETURN Policy Terms : RMA# IS REQUIRED FOR ALL RETURNS. NO RETURNS FOR USED ITEMS OR FOR OPENED ITEMS. NEW UNOPENED ITEMS CAN BE RETURNED WITHIN 14 DAYS FOR A REFUND. RETURN SHIPPING COSTS WILL NOT BE REFUNDED & ACTUAL SHIPPING COSTS WILL BE DEDUCTED FROM THE REFUND. IF YOUR ITEM IS DAMAGED PLEASE NOTIFY WITHIN 3 DAYS OF DELIVERY SO INSURANCE CLAIM CAN BE STARTED (Freight items cannot be returned – all freight must be inspected before signing at time of the delivery).