James Avery Sterling Silver Large Floating Heart Strings Pendant Necklace 16in The item is pre-owned, shows mild signs of storage/handling wear such as tiny scratches on surface. No significant cosmetic wear is visible. It does not come in any type of original packaging, no tags or purchase receipt. We appreciate your interest, we try our best to show actual images of the item and list with an accurate description! Please view images carefully and see description for more details or contact us for further information. Our goal is to achieve our costumers satisfaction by providing quality products in a timely manner. Thank you !! :)