James Avery Sterling Silver Retired Heart Ring Size 5 Item is pre-owned, shows normal signs of wear such as dust and small scratches. It does not come in original packaging or tag. We appreciate your interest, we try our best to show actual images of the item and list with an accurate description! Most orders are shipped same day if paid before 3pm our storefront is opened Monday - Friday, and our store is run accordingly (We do sometimes ship on Saturday if time allows) To keep items low, items are non-refundable Please view images carefully and see description for more details or contact us for further information. Our goal is to achieve our costumers satisfaction by providing quality products in a timely manner. Thank you !! :)