Thank you for visiting! All orders are shipped for FREE within the United States. For international sales, shipping costs will be added to the purchase price. Please contact us with your shipping address for a parcel quote. Orders before 2PM CST will be shipped the same day. Our items have never been installed and are sold as open-box products, unless otherwise noted. While the boxes may have slight damage, as shown in the pictures, the items themselves are carefully inspected to ensure they are not damaged or missing any pieces. We accept returns on items that have not been installed or damaged within 14 days of your purchase. In the rare event that an item is defective upon installation or has any blemishes not previously stated in the description, we will discuss a refund or exchange. Please, reach out if you have any issues that need to be addressed. Our goal is to achieve complete customer satisfaction. We appreciate you viewing this listing and look forward to serving you. Jones Stephens S01018 1-3/4" Brass 1.8 GPM Adjustable Shower Head - Chrome Jones Stephens repair and replacement plumbing parts are designed with quality engineering and construction to be durable and reliable. All parts, components and hardware are manufactured to Jones Stephens’ highest quality standards for contractors and maintenance repair professionals. The assortment of shower heads from Jones Stephens are designed for durability and long life. Buy with confidence and be assured that our complete selection of bathroom plumbing hardware replacement parts will get the job done. Chrome Plated finish Brass body, ball and nut for long life and durability "Princess" style 1-3/4" face 1.8 GPM to meet CEC requirements