Thank you for visiting! All orders are shipped for FREE within the United States. For international sales, shipping costs will be added to the purchase price. Please contact us with your shipping address for a parcel quote. Orders before 2PM CST will be shipped the same day. Our items have never been installed and are sold as open-box products, unless otherwise noted. While the boxes may have slight damage, as shown in the pictures, the items themselves are carefully inspected to ensure they are not damaged or missing any pieces. We accept returns on items that have not been installed or damaged within 14 days of your purchase. In the rare event that an item is defective upon installation or has any blemishes not previously stated in the description, we will discuss a refund or exchange. Please, reach out if you have any issues that need to be addressed. Our goal is to achieve complete customer satisfaction. We appreciate you viewing this listing and look forward to serving you. Kohler 21336-G-BL Shift+Square 1.75 GPM Two-Function Handshower - Matte Black The clean contemporary look of the Shift+ Square handshower complements a wide variety of style lines. Two spray options give you a personalized water experience, allowing you to target specific areas with a concentrated massage or full-coverage setting. This Shift model also features a lower flow rate for conserving water without compromising performance. Coordinates with products from the Shift Square line seamlessly Constructed of brass, plastic for long lasting durability and dependability Premier finishing process – finishes will resist corrosion and tarnishing through everyday use Multi-function handshower offers full-coverage and targeted massage spray settings Ergonomic design is comfortable and easy to grip Contains flow-regulating check valve for backflow prevention Two spray options: full coverage or concentrated massage Matching wall supply elbow and shower hose not included, sold separately Hand Shower Height: 9-7/8" (top to bottom) Hand Shower Width: 1-1/8" (left to right) Flow Rate: 1.75 gallons-per-minute