High quality batteries are included in this USED and ORIGINAL manufacturer Factory Remote, it has been germicidal cleaned, tested and works. I am a remote specialist so please make sure that this is THE CORRECT MODEL you need (DO YOUR RESEARCH BEFORE BUYING, BE CERTAIN- 99% of returns are due to buyers ordering the wrong remote). To ENSURE secure delivery ALL MY REMOTES ARE SIGNATURE REQUIRED UPON USPS DELIVERY, PLEASE MAKE SURE YOUR ADDRESS IS CORRECT BEFORE BUYING. To see if this is the correct remote for your device google the EXACT model number of the device with the word remote in the search field Ex: "Sony ABC-12345 Remote Control" To see if your existing remote is broken or if it?s your unit that is defective, the link below will teach you how to test your remote for function http://www.wikihow.com/Check-if-a-Remote-Control-is-Transmitting-an-Infrared-Signal Additional Details ------------------------------ Product description: Imagine setting up your home theater system or Media Center PC to watch a DVD movie with full surround sound listening to your CDs in full stereo or enjoying your favorite TV shows. How many remote controls would you have to cycle through? Do you remember the button sequences to perform these activities? With the Logitech Harmony 680 advanced universal remote control, a single button is all it takes. That's right: Just press My Videos, My Music, or My TV on your Harmony 680 and all your equipment turns on and automatically adjusts to the right settings. It s called Smart State Technology, and it will put you and your family back in control of your home entertainment system. Plus, the Harmony 680 lets you seamlessly integrate your Media Center PC with your Home Theater setup. Right out of the box, the Harmony 680 is pre-configured for Windows XP Media Center Edition. To program the remote to work with the rest of your home entertainment components, simply log on to the Logitech Web site and set up the remote. Once the set up process is complete, everyone from the kids to the babysitter can enjoy the full Media PC entertainment experience. No macro programming required Built-in Help button