20 x Brand new and Sealed SIGNAMAX C5E-114GY-1FB CAT5E GRAY PATCH CORD WITH SNAG-PROOF BOOT, 12" LENGTH. See pictures for full descriptions. Sold as pictured. Consider pictures as a part of the description and judge any and all cosmetic or other issues to your opinion before purchasing. PLEASE NOTE THE PICTURE IS THE ACTUAL ITEM, YOU WILL RECEIVE. We do our best to accurately picture and describe each and every one of our listings. Inevitably, you may receive an item that does not meet your expectations. It is no way our intention to mislead or cheat any customer. If you have any issues with your purchase, please message us before filing a refund request. Please note that all refund requests will require the return of the item in the same condition as it was sent. Any damage or material change to the condition of the item may result in a reduced refund, up to 50% in accordance with policy. All refunds on returns will be processed minus the original shipping charges that were incurred to ship it to you. We package our items in the most cost/time-effective way to provide competitive pricing. Should you require special shipping considerations (e.g. packaging or shipping timelines), please message us PRIOR to purchasing so we can work towards an amicable solution. Certain requests may incur additional charges. Post-purchase shipping demands will not be honored.