Love 'em or Lose 'em: Getting Good People to Stay by Beverly Kay, Sharon Jordan ALL OF OUR ITEMS SHIP FROM THE USA -- Some of our Pictures are from stock photos, so please read bullets below for what is included in this sale and any Special Notes for more details on the condition of the item. Talented employees want development opportunities, meaningful work, and good bosses who communicate honestly and provide feedback, write the authors. Using examples, vignettes, corporate tales, and research, this book teaches managers 26 strategies to hold onto good workers. Love 'em or Lose 'em: Getting Good People to Stay by Beverly Kay, Sharon Jordan The Condition of this item is : Open Box Detailed Condition Notes: Special Note: Great Condition Retail Packaging Included? : No Retail Price : 15.99 Item is Complete? : Yes This Item comes with instructions or manual? : No This Item has been tested? : Yes This item is a Customer Return or Liquidation Item. We do our very best to test these items and make sure they are described properly, but we do occasionally miss things. If you have an issue with any of our products, please allow us a chance to correct the situation. In most cases, we will cover your return shipping or even try to ship you a replacement if one is available. We want our customers to enjoy our products at well below retail value and be 100% satisfied. Items listed with Free Shipping are available for shipping within the Continental United States and Internationally with the global Shipping Program. Bid with confidence! Feel free to submit any questions or suggestions about this or any of our other items. Big Blue Wholesale takes the liquidation or returns item, tests the item and creates a detailed description of it, photographs it or provides a stock photo, lists it , answers questions about it, ships it to the winning bidder ASAP. We only respond to messages sent through the "My Messages" systems due to fraud and spam so that is the best way to contact us Payment Options: Paypal Payment is REQUIRED within 7 days after the auction has ended. If payment has not been received after 7 days will automatically file an unpaid item case and if no payment the sale will be canceled. Please use the Checkout system in order to pay for your item. If you pay for an item it is difficult for us to cancel orders as we ship very fast . We only respond to messages sent through the "My Messages" systems due to fraud and spam so that is the best way to contact us. Shipping Address: If payment is received through PayPal, we only ship to PayPal Confirmed Addresses, so please be sure you select the right address when checking out! Also, we prefer physical street addresses instead of P.O. Boxes when possible. We only respond to messages sent through the "My Messages" systems do to fraud and spam so that is the best way to contact us. If you purchase items that have the same ship out day those items may be combined into one shipment. If those items need to be sent to different address you will need to contact us or items will all be sent to the same address. Shipping Cost: The winning bidder will pay calculated shipping costs for this item based on its weight. Please use the Shipping Calculator at the bottom of this sale to receive a shipping total. Shipping Services: Based on the weight and size of this item, it will be shipped using Fedex Ground, USPS Priority Mail, USPS First Class Mail or Freight. We will select the best carrier for the item. The shipping calculator may not always reflect the shipping service that we use but it will be one of these. We ship within 1 business days of auction purchase Where We Ship: We are currently only shipping within the Continental United States (for items listed with Free Shipping), and the United States and Canada for items listed with shipping. We only respond to messages sent through the "My Messages" systems due to fraud and spam so that is the best way to contact us Returns: We photograph each item individually unless otherwise stated in the auction and describe it to the best of our ability. We will always try and work out any issues because we strive to have only satisfied customers! Our feedback rating supports that! 201.13236.41-PK