Mitel SX 200 12 Circuit DNIC Digital Line Card 9109-012-000-SA Rev: ST "NEW OTHER" Anti-static bag opened. This item will most likely be shipped in a new packing box since the original box it dirty and worn. TERMS OF SALE: if, after 7 days (from receipt) you discover that it was not the one you wanted, simply return it for a full refund within 7 days. You will have to pay for the return shipping charges. Refund is void if you have installed, used, powered up or damaged the item in any way. Item must be returned with its original box/packaging and all of its components (if applicable). Payment via PayPal must be received within 3 days of transaction and prior to shipping. SHIPPING: Free shipping only applies to the U.S. 50 States. All other regions/international locations will be charged for shipping based upon location. Please use the shipping calculator or request a shipping quote. International buyers: Customs fees, duties, taxes, tariffs other fees are your responsibility. Arrival time will depend on your location. If you have any questions, feel free to ask. Thank you for visiting!