Brand new and unused. Only taken out for pictures. New in Sealed OEM Box (One unit was opened to verify contents and condition. The Cisco Unified IP Phone Expansion Module 7915 extends the capabilities of the Cisco Unified IP Phone 7962G, 7965G, and 7975G models with additional buttons and an LCD display. With this expansion module, you add 12 physical keys with access to 12 additional keys through the page keys for a total of 24 buttons to the existing six buttons of the Cisco Unified IP Phone 7962G (Figure 2) and 7965G models and the existing 8 buttons of the Cisco Unified IP Phone 7975G. You can use up to two Cisco Unified IP Phone Expansion Module 7915 modules with the Cisco Unified IP Phone 7962G, 7965G, and 7975G models. The large LCD display of the Cisco Unified IP Phone Expansion Module 7915 allows for quick and easy identification of associated buttons Using the Settings menu of the Cisco Unified IP Phone 7962G, 7965G, and 7975G models, you can adjust the contrast of the individual LCDs for these phones and the Cisco Unified IP Phone Expansion Module 7915 according to your preference. You can program the buttons on each Cisco Unified IP Phone Expansion Module 7915 as a directory number, line key, or speed-dial key, much like on the Cisco Unified IP Phone 7962G, 7965G, and 7975G models. See pictures for full descriptions. Sold as pictured. We do our best to accurately picture and describe each and every one of our listings. Inevitably, you may receive an item that does not meet your expectations. It is no way our intention to mislead or cheat any customer. If you have any issues with your purchase, please message us before filing a refund request. Please note that all refund requests will require the return of the item in the same condition as it was sent. Any damage or material change to the condition of the item may result in a reduced refund, up to 50% in accordance with policy. All refunds on returns will be processed minus the original shipping charges that were incurred to ship it to you. We package our items in the most cost/time-effective way to provide competitive pricing. Should you require special shipping considerations (e.g. packaging or shipping timelines), please message us PRIOR to purchasing so we can work towards an amicable solution. Certain requests may incur additional charges. Post-purchase shipping demands will not be honored. Delivery times provided are estimates. Actual delivery times may vary due to carrier-related delays. We ship items as quickly as possible, but in some circumstances, it can take up to three business days for an item to be shipped. Once an item leaves our hand, we have no control over when it gets delivered. We only ship to the confirmed shipping address provided to us at time of purchase. We cannot change the delivery address after a purchase has been made, so please ensure that your shipping address is correct.