Thank you for visiting! All orders are shipped for FREE within the United States. For international sales, shipping costs will be added to the purchase price. Please contact us with your shipping address for a parcel quote. Orders before 2PM CST will be shipped the same day. Our items have never been installed and are sold as open-box products, unless otherwise noted. While the boxes may have slight damage, as shown in the pictures, the items themselves are carefully inspected to ensure they are not damaged or missing any pieces. We accept returns on items that have not been installed or damaged within 14 days of your purchase. In the rare event that an item is defective upon installation or has any blemishes not previously stated in the description, we will discuss a refund or exchange. Please, reach out if you have any issues that need to be addressed. Our goal is to achieve complete customer satisfaction. We appreciate you viewing this listing and look forward to serving you. Newport Brass 3-368/04 Secant Diverter Flow Control Handle - Satin Brass Newport Brass offers flawless beauty, from faucet to finish with quality bath and kitchen products designed to complement your lifestyle. From Art Deco to Victorian, Neo Classic to Contemporary, Newport Brass offers a wide selection of beautiful designs. Each is available in a choice of 26 finishes and produced with quality that is second to none for the discriminating professional and homeowner. Trim constructed of solid brass ensuring durability and providing aesthetic appeal Premier finishing process - finishes will resist rusting and corrosion through every day use ADA compliant - complies with the standards set forth by the Americans with Disabilities Act for shower systems