To See All The Bundles That We Have. Please Click https://www.AcademyWall.com The Workshop Training Library includes all of our courses for workshop training. Scroll down to see all of the courses included, plus other bulk pricing options. All of these workshop resources can be easily customized: mix and match training topics between courses, add new content, and even re-brand as your own. Here's what's included with each course: INSTRUCTOR GUIDE TRAINING MANUAL POWER POINT SLIDES FLIP CHART NOTES ACTIVITIES AND EXERCISE FILES QUIZZES AND TESTING Module One: Getting Started Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line. Workshop Objectives Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let?s review our goals for today. At the end of this workshop, participants should be able to: Define records and archives Analyze records in context Classify records Understand different systems Maintain and convert records EMOTIONAL INTELLIGENCE Module One: Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Module Two: What is Emotional Intelligence Self Management Self Awareness Self Regulation Self Motivation Empathy Module Three: Four Skills in Emotional Intelligence How to Accurately Perceive Emotions Use Emotions to Facilitate Thinking Understand Emotional Meanings Manage Emotions Module Four: Verbal Communication Skills Focused Listening Asking Questions Communicating with Flexibility and Authenticity Module Five: Non-Verbal Communication Skills Body Language The Signals You Send to Others It"s Not What You Say, It"s How You Say It Module Six: Social Management and Responsibility Benefits of Emotional Intelligence Articulate your Emotions Using Language. Module Seven: Tools to Regulate Your Emotions Seeing the Other Side Self Management and Self Awareness Giving in Without Giving Up Module Eight: Gaining Control Using Coping Thoughts Using Relaxation Techniques Bringing it All Together Module Nine: Business Practices (I) Understand Emotions and How to Manage Them in the Workplace Role of Emotional Intelligence at Work Disagreeing Constructively Module Ten: Business Practices (II) Optimism Pessimism The Balance Between Optimism Pessimism Module Eleven: Making an Impact Creating a Powerful First Impression Assessing a Situation Being Zealous without Being Offensive Module Twelve: Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations