To See All The Bundles That We Have. Please Click https://www.AcademyWall.com The Workshop Training Library includes all of our courses for workshop training. Scroll down to see all of the courses included, plus other bulk pricing options. All of these workshop resources can be easily customized: mix and match training topics between courses, add new content, and even re-brand as your own. Here's what's included with each course: INSTRUCTOR GUIDE TRAINING MANUAL POWER POINT SLIDES FLIP CHART NOTES ACTIVITIES AND EXERCISE FILES QUIZZES AND TESTING Module One: Getting Started Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line. Workshop Objectives Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let?s review our goals for today. At the end of this workshop, participants should be able to: Define records and archives Analyze records in context Classify records Understand different systems Maintain and convert records EXECUTIVE AND PERSONAL ASSISTANTS OUTLINE: Module One: Getting Started Housekeeping Items The Parking Lot Workshop Objectives Pre-Assignment Action Plans and Evaluations Module Two: Working with Your Manager Adapting to Their Style Anticipate Their Needs Getting Your Responsibilities Defined When to Take the Initiative Case Study Module Two: Review Questions Module Three: Administrative Soft Skills Social Intelligence Basic Business Acumen Office Management Active Listening Case Study Module Three: Review Questions Module Four: Effective Time Management Calendar Management Prepare for Changes and Surprises Keeping Others On Track Urgent/Important Matrix Case Study Module Four: Review Questions Module Five: Meeting Management Creating An Agenda Keeping Minutes Keeping the Meeting On Time Variations for Large and Small Meetings Case Study Module Five: Review Questions Module Six: Tools of the Trade (I) Email Protocol Office Machinery Computer and Software Skills Communication Skills Case Study Module Six: Review Questions Module Seven: Tools of the Trade (II) Phone and Voicemail Etiquette Word Processing Business Writing Internet Research Case Study Module Seven: Review Questions Module Eight: Being an Effective Gatekeeper Filtering Data and Information Learn to Say No Dealing With Difficult People Recognize the Tricks Case Study Module Eight: Review Questions Module Nine: Organizational Skills Prioritizing Your Workload Goal Setting Plan for Tomorrow, Today Staying on Track Case Study Module Nine: Review Questions Module Ten: Confidentiality Guidelines Your Confidentially Duty Be Diplomatic and Discreet Keeping Data Secure What To Do in Sticky Situations Case Study Module Ten: Review Questions Module Eleven: Special Tasks Project Management Trade Shows Interacting with Clients Social Media Management Case Study Module Eleven: Review Questions Module Twelve: Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations