Standard Shipping: One Flat Fee of $9.95 for up to 40 items in the US! A pre-loved item in like new condition. This item shows little to no signs of use, and has been inspected for faults, flaws, basic functionality, and other unsightly blemishes. The author invites business readers to center their professional lives around principles of excellence and quality and discusses the six conditions of effectiveness and the patterns of organizational excellence. Listed: Martha Russel Due to variances in monitor color, and lighting, the color of some items may differ slightly from the photographs About us: Vanessa Jane is a family-owned business based in Indiana. We sell only authentic merchandise from brand new to used, and list new inventory daily. Make sure to put us on your favorites to see what's new each day! We source all of our inventory from reputable sales channels, including: Macy's Amazon Walmart Home Depot Office Depot Lowes Build.com And many more Shelf I19 (OS/Multi) Listing SKU: VJ6953937305685