Scott Living Milan 5-Light Matte Black Chandelier Modern/Contemp Led Damp Rate New still in box, we opened it to inspect it and make sure all components were inside. Please note! All returns are subject to inspection. Factory date, codes and serial numbers will be matched and compared to the original listing. All items will be checked to ensure the presence of our UV mark. Items damaged due to improper installation will not be refunded. We test all of our items for full functionality. We do not accept returned for any electrical items and circuit boards. Shipping and handling are not refundable. Buyer pays for return shipping and will charge 25% restocking fee. In case of return item must be in the same new condition (without signs of installation) as it was received. Parts that have been installed, misuse or improper installation will not be accepted for returns. Buyer should contact us within 5 days of receiving the item if there are any issues. Shipping and handling will be deducted from refund