WE SHIP ALL ORDERS RECEIVED BY 3:00 pm CT THE SAME DAY. All orders are shipped FREE via USPS. Never installed item. Boxes may have slight damage shown in pictures. If you have ANY questions about this item or any item we have for sale please message us via Bonanza messenger and we will do our best to respond in 24 hours or less! Thank you for viewing our listing. Please understand this item is an open box. We carefully check to ensure item is not damaged or missing any pieces. We are able to sell at very low prices with boxes being damaged. Free shipping to the US only. We do not accept returns, so please verify that this item will suit your needs. The original box has wear, but the item is not damaged. In the rare event the item is defective upon installation or blemished in some way (unless previously stated in this description), we will discuss a refund or exchange. Please contact us immediately before filing a dispute. Contact us within 14 days if you have any issues that need addressed. As always, our goal is complete customer satisfaction. We offer international sales. Shipping will be added to the purchase price. Please contact us with the shipping address for a parcel quote. We can make arrangements with your carrier of choice but will default to USPS. Signature Hardware 476400 Retrofit Showers Trim Package - 60x27 Ring - Chrome Constructed from brass Includes: hose, diverter, and shower head 1 function brass shower head Single function hand shower and hose included Thermostatic cartridge - separate dials control volume and temperature independently 3 lever handles Rough in valve included Showerhead constructed of brass Shower Head Width: 4-7/8" Shower Arm Reach: 9-1/2" Flow Rate: 1.8 gallons-per-minute Hand shower constructed of brass Flow Rate: 1.8 gallons-per-minute Hose Length: 59"