HASSLEFREE RETURNS SECURE PAYMENT EXCELLENT SERVICE Product Description Product Details Jewelry Type: Fine Metal: 925 Sterling Silver Style: Handmade Pendant Chain Type : Without Chain Gemstone: Ruby Gemstone Shape: Pear Gemstone Setting: Bezel Finished with: Rhodium Polished Pendant Dimension: Length 30 mm x Height 22 mm x Width 7 mm 1. International Standard ? 14-21 days 2. International Expedited ? 5-10 days PAYMENT Payment 1. We preferred payment through PayPal. It is one of the safest ways to pay. 2. Payment should be made within 3 days of winning the bid. Non-paying winners will be reported to. SHOP POLICIES Shop Policies Processing time 1. The time, which we need to prepare an order for dispatch. This time is usually between 1 to 3 days; however, it varies on individual items. For details, see individual items description. Customs and import taxes 1. Buyers are responsible for any customs and import taxes that may apply. Custom and personalized orders We accept custom and personalized order. It can be change in the gemstone, ring design and ring size. Please ping us if you are interested in a custom creation. Wholesale availability Wholesalers are welcome. We offer discount on bulk Quantity. FEEDBACK Feedback Policy 1. We strive for 100% Customer Satisfaction and we always leave positive feedback to our buyers. 2. Feedback's are extremely important for us. Better Feedback scores affect our search placement . We want to earn your good feedback and 5-star rating. Unfortunately, 4-stars is considered a bad rating for sellers and can result in restrictions on our account. Please help us maintain our business and give a 5-Star rating in all categories. VITAL INFORMATION Vital Information 1. Each item is individually packed and secured with quality packaging material to ensure safe and undamaged delivery. 2. Packages are shipped via Registered International Air Mail or courier companies. Partial payment is not acceptable. 3. In rare cases it may take up to 4 weeks for delivery depending upon the destinations and customs of particular country. RETURNS CANCELLATION Cancellation, Returns Exchange Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy. Returns exchanges We gladly accept returns, exchanges and cancellations. 1. Please contact us within: 3 days of delivery 2. Send items back within: 14 days of delivery 3. Request a cancellation: before item has been dispatched Conditions of return 1. Buyers are responsible for return postage costs. 2. All items must be in their original condition, not worn or altered. Returns All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. Return Process To return an item, please email customer service at AAR Jewels to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to AAR Jewels as advised in email. We strongly recommend that you use a track-able method to mail your return. Refunds After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. Exceptions Please Note ? A 20% restocking fee will be charged for all returns. ? Sale items are FINAL SALE and cannot be returned. Questions If you have any questions concerning our return policy, please contact us at: AAR Jewels @ CONTACT US Copyright AAR Jewels | All Rights Reserved Product Details Jewelry Type: Fine Metal: 925 Sterling Silver Style: Handmade PendantChain Type : Without Chain Gemstone: Ruby Gemstone Shape: Pear Gemstone Setting: Bezel Finished with: Rhodium Polished Pendant Dimension: Length 30 mm x Height 22 mm x Width 7 mm Product Details Jewelry Type: Fine Metal: 925 Sterling Silver Style: Handmade PendantChain Type : Without Chain Gemstone: Ruby Gemstone Shape: Pear Gemstone Setting: Bezel Finished with: Rhodium Polished Pendant Dimension: Length 30 mm x Height 22 mm x Width 7 mm