Serial #1001455. Open box item. MP3 Player has been tested and guaranteed to function as intended. This item is practically in new condition except for a couple of tiny dings, one on the left side and one on the right side. The dings were caused by handling and not damaged in any other way. Please see the photos attached. Included: MP3 Player and Sony charging cable. SIGNATURE WILL BE REQUIRED WHEN DELIVERED, NO EXCEPTIONS!!! Original manufacturer packaging and manual are NOT included. Return Policy: Our 100% Satisfaction Guarantee promises that our products have been tested and fully work. We accept returns up to 30 days from delivery. Items just need to be in their original condition and packaging as received. We will apply a 20% restocking fee for returns if there were no issues with the item or if you changed you mind or didn't like them. If you have any issues, please give us the opportunity to resolve your concern. If the item is defective, non working, or does not match description, please contact us for an easy return.