The box has been opened and is a little rough but the item itself is brand new and still in a factory sealed bag. It has never been opened or used. WALL MOUNTED BULL HORN EYE/FACE WASH From the manufacturer: Speakman Laboratory products are designed to accommodate the needs of laboratories by offering a number of configurations ensuring the perfect fit for virtually any application by minimizing the space needed for emergency equipment while offering maximum safety protection. The Speakman SE-575 Laboratory Eye/face wash is a wall mounted eye/face wash with stay-open ball valve. The eye/face wash features spray outlets with flip-top dust covers. The SE-575 is activated by a stainless steel push handle. The SE-575 includes a universal emergency sign and is compliant to the ANSI/ISEA Z358.1 standard.