Shop with Confidence! Brand New with Tag! THE NORTH FACE WOMEN'S GOTHAM DOWN PARKA STYLE: NF0A874JJK3 COLOR: TNF BLACK SIZES: US Women's S, M, L, XL, XXL FEATURES: Attached, adjustable hood Exposed center front zipCovered, secure-zip hand pockets Covered, secure-zip hand pockets Internal, secure-zip, Adjustable hem Embroidered TNF logo on chest and back shoulder * All items are well taken care of and stored in a smoke free and pet free environment. About Us: We are committed to provide highest quality products, accurate descriptions, and 5-star customer service. Please review our feedback to gain a sense of how we love to be of service. Buy with confidence that you will get the best deals with honest customer service. Payment: Payment is due immediately after purchase for prompt shipment. Please email with any questions. Shipping Handling: We usually ship within 1 business day (Monday to Friday) of receiving cleared payment. Please make sure your shipping address is correct and confirmed. We will ship to CONFIRMED ADDRESS ONLY. To resend the item to correct address after shipment, another shipping charge is needed to be paid. In order to prevent ship accidents, we record all the products from packaging to shipments in CCTV(CAMERA). International Buyers ? Please Note: IMPORT DUTIES, TAXES AND CHARGES ARE NOT INCLUDED in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. WE DO NOT ACCEPT RETURNS FOR INTERNATIONALLY SHIPPED ITEMS. Exchange/Return: For exchange or refund, CONTACT US WITHIN 7 DAYS of receiving the item. To exchange, simply return the item that you do not wish to keep and purchase another item you want. Item will be shipped once order is placed, and refund will be issued when item is delivered. Return window is ONLY OPEN FOR 30 DAYS after item is delivered. Please open return request which can be located in your purchase history. Exchange/return item must be in NEW AND ORIGINAL CONDITION with all original packaging, tag and label, etc. Refund will be issued only after items are received in its "Original Condition". NO REFUND for USED, DAMAGED, AND/OR ABUSED goods. After inspecting the item for the same condition, it was sent, refund will be issued within 48 hours normally. 10% restocking fee will be applied for FREE SHIPPED ITEM. Thank you for shopping with us!