? You are purchasing a 1-2-year-old Trifoliate Orange plant, measuring 6-12 inches tall. The plant may have a single stem or some branching. It has developed a strong root system and is ready for transplanting into a permanent location. The plant is sent bare-root, with roots wrapped in wet media, in a mailing tube or box. ? Plants are mailed on Mondays or Tuesdays only. They are carefully packed with roots wrapped in wet media and plastic to ensure safe transit. International orders are sent soilless upon request, with roots wrapped in vermiculite or wet sphagnum moss, otherwise, they are sent in soil. ? Cannot send to citrus-producing states, including California, Florida, and Texas. Rutaceae plants cannot be mailed to California under any circumstances. ? A tracking number is provided for all orders within the United States. ? Your order will arrive in good condition. If any issues occur upon receiving the order, contact us the same day with a detailed description and photos so we can assist you.