The TYCO TY3255 DS2 ELO 16 PD EC Rec Esc QR 155 CHROME 10" AUTOMATIC SPRINKLER is a high-quality fire sprinkler head manufactured by TYCO in the United States. With a length of 10 inches, this model is specifically designed for automatic sprinkler systems, providing reliable and efficient fire protection for commercial and industrial spaces. Its durable construction and advanced technology make it a trusted choice for maintaining safety and compliance in facility maintenance and protection. RETURN POLICY: If you believe that the item purchased from us does not match the item description, or if your item was damaged during transit, please contact us to discuss the return and refund options. In order to initiate the refund process, buyer must contact us within 30 Days of receipt of item. All returns will require a return authorization. Please note that we will only pay return shipping when a buyer wishes to return an item due only to our error. (We record serial numbers and use a uv pin to discourage fraud) A 20% restocking may apply. We aim to show you accurate product information. Please double check this part number will work for your application before buying. Manufacturers, suppliers and others provide what you see here, and's catalog is sometimes incorrect. We have not verified it. EXCHANGE POLICY: Sorry we do not accept exchanges, the item must be returned using our return policy. A refund will be issued and you will have the option to make a new purchase. SHIPPING HANDLING: Most orders are Processed within 1 business day "Handling time" on business days Monday-Friday. (weekends excluded) Total U.S shipping time ( handling and shipping) can take up to 7 business days. Once the item ships you will receive a shipment notification. Freight shipments may take longer to process. We ship USPS, UPS and FedEx. No shipping to P.O BOXES PR, HI, AK Do not qualify for free shipping, please contact us for a quote. This only ships to the lower 48 states unless purchased through the Global Shipping Program.