Preloved but with so much life left in it! The inside of this box is pristine. The outside has just a few minor discolorations, and I think it is missing a tiny compartment on one side. See photos. Magnets hold absurdly well, you have to fight them a little to get them open. No smoke home. Hard to part with but deserves more time in the spotlight. Life long Sanrio lover, have cared for it to my best ability.