Most of my items are brand new, direct from the manufacturer. Most of my listings provide photos of the actual items. Used items have any known flaws/defects/damage disclosed in their descriptions. Therefore, I do not accept returns except for an error on my part (e.g., I shipped the wrong item).
My shipments are insured. Should your purchase be lost or damaged in shipment, you will need to cooperate in the filing and completion of insurance claims. (This may require you to take the damaged item(s) to the carrier’s location for their inspection.) When the insurance claim has been completed and I have received reimbursement, you will be refunded your purchase price.