Woolsche Paper Shredder: 10-Sheet Cross-Cut With 3-Point 43-Gallon Basket; P-4 Product Details ?Low-Noise for Home Office Use?Shredder for Home shredding paper with staples and credit cards /CDs(one at a time), receipts, bills and important documents. shredders for home office Shred paper cannot be recovered. ?10-sheet Cross Cut?The crosscut Paper shredder shred Max 10-sheet(at a time), no need to remove staples or clips. Also shreds credit card /CD junk mail. ETL certification. ?P-4 Security Level?It can shred paper into 5/32 X 1-17/32?(4x39mm), Up to P4 Security Level. US patented cutter can prevent 100% damages to shredder from paper jams and prolong its life span ?Convinient Design?With 5 minutes Non-Stop Shedding,overload operation of the Home shredder machine will Auto start overheating protection with 30 munites cooling time. It include 3-mode control switches (Auto, Off, Reverse). Press "REV" to release Jammed paper if happen ?Reliable Customer Service Support?Heavy duty shredder with 3.43 gallons basket and Transparent window helps to see when it is full. If any usage questions or non-working, contect us to replace within 1 year. Payment We accept PayPal and credit cards via PayPal. Taxes - US We collect sales tax, as required by law. Shipping We make every effort of shipping within 3 business day of payment clearing. The estimated delivery time is 2 - 5 business days from the shipping date. Policies If you do need to return your item, please contact us via email (you will receive an email when your product ships with additional details - Subject: Important information about your purchase). You will then be provided with a return shipping label and packing slip. Pack the item carefully. Include the packing slip, apply the shipping label, and return the item within 30 business days of the date you request a return, or your return will be canceled. Once we receive your order we will inspect the return. Please allow up to 5 business days of receiving the returned item for your refund.