Seller Community Forum

Bonanza’s Community Help page is a place you can get general questions about items answered from the community. 1. You can ask any general question that would benefit the community such as “What’s the most effective way to promote my items on F...

asked almost 3 years ago

Hello. I am very concerned about my bounce rate. I have a booth, and my bounce rate is approaching 80%. The industry average for retail stores is 60%. Has anyone here experienced high bounce rates, and if so, how did you improve it? Thanks for you...

asked over 6 years ago

I'm trying to figure out how to make listing my items on Bonanza be a viable option for selling them, as opposed to listing on the Goliath platforms of eBay and Amazon. I have 5000 or so, pieces of vintage sheet music to list. I could put the p...

asked over 7 years ago

Are the updates here at Bonanza removing my main info area that goes out to google. I was sent a letter a while back stating that if all info requested about your item is not in the details area that it would not be seen at google. I go into my li...

asked over 7 years ago

When Bonanza first started, I had a good shop. Several sales a week. Then one day a tech at Bonanza "accidently" hit the wrong button and deleted all active listings. OOPS! couldn't retrieve them. I have decided to give Bonanza a second chance. ...

asked about 1 year ago

Good morning Bonanza family! Yesterday when I went to my Booth Stats, it showed 5 views, but, when I went to my booth and clicked on several of my items, one shows it had 17 views yesterday. Several other items are showing anywhere from 3 to 12 vi...

asked over 6 years ago

downloaded spark lister and linked it with ebay. however it wouldn't pull down my current listings. so i unlinked and and now i can't even get it linked again. keep getting the message "access to ebay blocked". now what?

asked almost 4 years ago

Hi there I'm now to Bonanza. I had a question about my import setting. I imported my items but some of them did not import and I found out which ones they were. Then I relisted my fixed auctions on ebay that have not been imported and when I lo...

asked over 6 years ago

hello my all products are brand new in bonanza. But when i save my listing it will be display "used" for in google shopping. I have no upc for new product. Then how can i display its new withou upc in google shopping?

asked about 4 years ago

so not really a help thread unless the help is for motivation lol. but I'm really starting to notice sales are really starting to pick up. and this is good cuz it motivates me to get a gold acct or something. I do need some advice though. I saw...

asked almost 7 years ago

I have just started using what I was referred to as the UK version of Bonanza by a friend. As far as I can tell its still the US version just with a CO.UK address, the shipping/pricing options need mega fixing since its still setup for US peop...

asked over 6 years ago

I sent a request for recalculation of the fee , I returned partially , but not fully stopped and despair at my emails for a week . Your employees can pick up a calculator and do recalculate correctly ??????

asked almost 8 years ago

I opted into webinterpret free trial on ebay, which duplicated my listing for all the international sites. My 1142 true listings shows now as almost 5000 listings with different currencies. Bonanza is trying to upload 1800 listings, which is qui...

asked over 5 years ago

I have a vintage gold tone black onyx necklace. It has 20 pieces linked together. Each piece has a different number stamped on the back side. Can you please give me any information you might have on this piece. I have looked for days and canno...

asked over 8 years ago

I see Bonanza is having a special for to celebrate the Birthday. Thinking about it but not understanding if the special price is for a year or what. Can one do it monthly or for a few months to see? My stats shoot up and then sink. ...

asked almost 7 years ago

Good morning we are about to open a shop on Bonanza .... we come from etsy with much disappointment .... but we can not figure out how to do shipping profiles .... our items have different shipping costs depending on the country .. .. we ship wit...

asked about 6 years ago

Looks like exciting new things are happening at Bonanza! The New page seems awesome and very innovative although it will take a while for me to learn how to use it. This is a very exciting time for Bonanzalers! Please Could someone send me ...

asked almost 9 years ago

Ina Steiner's Blog article on Paypal sending 1099 to 2 states for sales as low as $600. [URL removed]

asked over 6 years ago

I logged on this morning and found a whole new layout. My banner is no longer up. How do I fix this? I'm lost...

asked almost 9 years ago

My items are custom made so customers/buyers need to check out and leave custom details in note to seller message box. I am extremely frustrated today. I have had many people check out for purchase and I have to keep messaging them or looking up e...

asked over 7 years ago