Seller Community Forum

I honestly give up with getting correct answers here on bonanza. About 2 months ago I contacted support regarding why I didn't qualify for this Top Rated Seller status... All my shipments come with tracking numbers. The only issue I seen was that...

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I am curious as to why this message would be display when trying to look at someone's booth. 'Whoops. There was an error. You do not have permission to access the booth requested. If this is your own booth and it hasn't been activated, you mu...

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Customer orderes 12/18/16. Item shipped 12/19/16. Delivered 12/21/16 with tracking proof. Customer contacted me 01/06/17 stating they never received item. Item high priced. What are my options?

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I would like to change my PayPal account

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Hello. What does a direct visit mean that shows up in my Bonanza stats? Would it be visits within a Bonanza search. Does the visit count include me if I click on one of my listings to take a look at it? Thanks, Sharon

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Hello Sellers, I have a problem. I have been selling here on Bonanza for 3 and a half years, I was able to transfer my 27,000 + items from my Amazon account. The other day I discovered my selling inventory was taken offline due to restricted items...

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Hello folks, New here to Bonanza and on my 2nd sale here. Sold a dvd set tonight and need to ship Media Mail via USPS. Where is the option to select Media Mail at?? I can't find it anywhere. Help!

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I've been reading around Bonanza and did check out a page about Google advertisement percentage, but it was unclear to me if the final FVF (when sold via Google Shopping) includes Bonanza's FVF. Does anyone know? Thanks, Sharon

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"Thank you for reaching out to us, and please accept our sincere apologies for the delay in responding to your inquiry. We are trying to approve your booth and were wondering if you have any eBay feedback from your buyers that you can import?" ...

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[URL removed] I opened my 2nd shop, but have at least 2 more specialty shops for which I am seeking homes. The pickings for community-inclusive, well-maintained selling venues that offer feature-rich, attractive free shops is slim indeed, to sa...

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I have listed an item and then my item is missing and then I try to edit, appear the statement like this The following problems are currently preventing your item from being sellable This item requires manual approval from our support te...

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I have items that currently have had no actual views, but plenty of bot views which are listed higher in my sales feed than items that have more actual views. Only after I tweet an item does it seem to trigger something that pushes it further down...

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Anyone else consistently having this problem? So aggravating!! I get half the info added and it crashes.....or take a pic and it crashes. HELP!!!

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What is wrong with Bonanza that stuff does NOT work???? Have spent two hours trying to update my credit card or put in a new one and nothing works here. Sent note to support and got nothing but a chain letter reply and checked it all off including...

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Hi folks, Just opened a new seller account and I only want to ship within the US. Is there a way to set that up? I did not see an option for that and before I start listing items I want to make sure I have the shipping set up properly. Th...

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Bonanza Charged my credit card $200.00 back on 12/7 and I dont know why. I just saw it today because I was traveling for the holidays. I occasionally sell something on Bonanza through my eBay account. I've never purchased anything and my profile i...

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I made it by accident.

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[URL removed] What is the difference between the Background Burner that is bought, and the free version? Thanks! Sandi Bead Tonic "Beadified Handmades, Graphics & Art" EmbellishMart "Embellishments for your crafting, your space & you!"

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I did the upload and it says my booth is currently set up but I don't see active items in my booth. I did this yesterday. This is what it [URL removed] Your booth is currently setup to stay synced to an Amazon account. This process can take u...

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In the item details there is a drop-down menu to select a Related Retailer? The choices are national store brands. What does this mean and what is it for? I am a handmades seller, BTW. Thanks! Sandi Bead Tonic Beadified Handmades, Graphics, ...

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