Seller Community Forum

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1 answers
0 vote
How do you update the link to reflect newly added photos on an older listing?
I have updated some older listings with new photos, but when I go to share using the "share" link from my Bonanza listing for Twitter, and Facebook - it still accesses the old photo, not the updated one. How do I fix this?

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3 answers
0 vote
Unable to remove coupon?
Trying to remove a coupon in order to update to a new one but when I click on delete this coupon nothing happens the coupon just stays there so how do I delete it? & is this going to be an issue anytime I want to end or change a coupon code?

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4 answers
1 vote
Top rated seller status lost ??
I honestly give up with getting correct answers here on bonanza. About 2 months ago I contacted support regarding why I didn't qualify for this Top Rated Seller status... All my shipments come with tracking numbers. The only issue I seen was that...

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5 answers
0 vote
Why would it not be possible to view someone's booth?
I am curious as to why this message would be display when trying to look at someone's booth. 'Whoops. There was an error. You do not have permission to access the booth requested. If this is your own booth and it hasn't been activated, you mu...

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7 answers
0 vote
Customer claims item not received but tracking shows it was.
Customer orderes 12/18/16. Item shipped 12/19/16. Delivered 12/21/16 with tracking proof. Customer contacted me 01/06/17 stating they never received item. Item high priced. What are my options?

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1 answers
0 vote
How to change my paypal
I would like to change my PayPal account

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1 answers
0 vote
What are direct visit in bonanza stats?
Hello. What does a direct visit mean that shows up in my Bonanza stats? Would it be visits within a Bonanza search. Does the visit count include me if I click on one of my listings to take a look at it? Thanks, Sharon

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3 answers
0 vote
Restricted items
Hello Sellers, I have a problem. I have been selling here on Bonanza for 3 and a half years, I was able to transfer my 27,000 + items from my Amazon account. The other day I discovered my selling inventory was taken offline due to restricted items...

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3 answers
0 vote
How can i ship via media mail? where is the option?!
Hello folks, New here to Bonanza and on my 2nd sale here. Sold a dvd set tonight and need to ship Media Mail via USPS. Where is the option to select Media Mail at?? I can't find it anywhere. Help!

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2 answers
0 vote
Google shopping advertising and bonanza fvfs
I've been reading around Bonanza and did check out a page about Google advertisement percentage, but it was unclear to me if the final FVF (when sold via Google Shopping) includes Bonanza's FVF. Does anyone know? Thanks, Sharon

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5 answers
0 vote
Error #563 can you help me?
"Thank you for reaching out to us, and please accept our sincere apologies for the delay in responding to your inquiry. We are trying to approve your booth and were wondering if you have any eBay feedback from your buyers that you can import?" ...

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7 answers
0 vote
How many shops do you have here? Is there a limit?
[URL removed] I opened my 2nd shop, but have at least 2 more specialty shops for which I am seeking homes. The pickings for community-inclusive, well-maintained selling venues that offer feature-rich, attractive free shops is slim indeed, to sa...

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4 answers
0 vote
Why i can not list my item?
I have listed an item and then my item is missing and then I try to edit, appear the statement like this The following problems are currently preventing your item from being sellable This item requires manual approval from our support te...

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1 answers
1 vote
How is an item's popularity determined?
I have items that currently have had no actual views, but plenty of bot views which are listed higher in my sales feed than items that have more actual views. Only after I tweet an item does it seem to trigger something that pushes it further down...

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4 answers
0 vote
Adding new item and app crashing on iphone and ipad
Anyone else consistently having this problem? So aggravating!! I get half the info added and it crashes.....or take a pic and it crashes. HELP!!!

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0 answers
0 vote
Updating or putting in new credit card not working
What is wrong with Bonanza that stuff does NOT work???? Have spent two hours trying to update my credit card or put in a new one and nothing works here. Sent note to support and got nothing but a chain letter reply and checked it all off including...

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1 answers
0 vote
How do i set up my account to sell within the us only.
Hi folks, Just opened a new seller account and I only want to ship within the US. Is there a way to set that up? I did not see an option for that and before I start listing items I want to make sure I have the shipping set up properly. Th...

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2 answers
0 vote
Bonanza charged my credit card $200.00 and i dont know why
Bonanza Charged my credit card $200.00 back on 12/7 and I dont know why. I just saw it today because I was traveling for the holidays. I occasionally sell something on Bonanza through my eBay account. I've never purchased anything and my profile i...

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1 answers
0 vote
How do you close a bonanza seller account?
I made it by accident.

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2 answers
0 vote
Background burner paid/free question
[URL removed] What is the difference between the Background Burner that is bought, and the free version? Thanks! Sandi Bead Tonic "Beadified Handmades, Graphics & Art" EmbellishMart "Embellishments for your crafting, your space & you!"

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