Seller Community Forum

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5 answers
1 vote
“join our site-wide sale”!!
Hello Bonanza Community! Are You Ready? Judy, our triage manager for the support team, recently posted a blog all about BonanzaHolidays2020. “Join our Site-wide Sale”!! To say the least, it has been a year, and more than ever we need eac...

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1 answers
0 vote
Why shows bonanza all my items condition as "used"?
Hi, I imported my items from my Shopify Store, everything went well, except that all my New Items show up in Bonanza as Used!? I already tried to fix it in Batch edit==> Search optimize==>removed condition used ==>add condiyion new. After I saved ...

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4 answers
1 vote
Why does bonanza employees only communicate by email and not by phone for specific help with issues?
I had been trying for some time to get help with email notifications to my company email. Every time I get a sale, I do not receive a email to advise this, only in my bonanza email, which requires me to randomly open the bonanza website just t...

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4 answers
0 vote
If i publish to ebay, will my listings be ended in 30 days by bonanza or will i have to end them manually on ebay before the 30 days are up to prevent them being listed again as "good til cancelled"?
I see it says on Bonanza's article about this that they will end in 30 days, but I want to be sure that it is still that way. It hasn't been that long since ebay started relisting fixed listings automatically (and charging insertion fees for them).

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3 answers
0 vote
Are there any groups from bonanza who help each other with twitter and facebook?
I was wondering if there are groups who get together and help each other with tweets and post to help advertise each other? I searched here but found nothing. I would be interested in joining something like that!

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6 answers
0 vote
Choose your advertising level
Good Morning to all! I not sure how the level work and I am interested in Superior the fee is 19%, and the additional fee of 1.5 % to export to Ebay. if there any other fee, that I need to know about?

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4 answers
0 vote
Why am I seeing 'use website in a screen-reader mode key site-map pages' at the top of my booth page
I do not know why 'Use Website In a Screen-Reader Mode Key site-map pages' is showing at the top of my booth page. It's not clickable and I don't know what it means.

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7 answers
1 vote
Anyone else having issues with the website?
I can't seem to get Bonanza to do anything. The batch editor, and the add/edit page are not working. Just want to see if it is just me or is anyone else having issues?

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2 answers
0 vote
Where are my orders?
I paid for 5 orders 76433189, 76433376, 76499709, 76499820 & 76499910. I want to know - where are all my gifts? And where are my tracking numbers? Please contact me by e-mail. All my messages to you went unanswered. Thank you in advance

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5 answers
0 vote
Where are my orders?
I paid for 5 orders 76433189, 76433376, 76499709, 76499820 & 76499910. I want to know - where are all my gifts? And where are my tracking numbers? Please contact me by e-mail. All my messages to you went unanswered. Thank you in advance

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3 answers
0 vote
mws # from amazon?
Does ANYone know how I can get this MWS # from Amazon? I've been calling them and texting and waiting since SUMMER and they do not tell me...have not responded...I'd like to move my Amazon things to Bonanza..TY!

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6 answers
0 vote
Getting offers that don't include shipping charges, asking me to accept them...
I got two offers for different items that I'm being asked to accept, but they don't include shipping. I'm not sure why this is happening, I have calculated shipping built in to my listings.. I don't see any way to add shipping before accepting the...

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8 answers
0 vote
How do i make sure shipping prices calculate by weight
I was shopping in someone's booth and went to check out only to find the settings were 'per item' instead of combining weight. So I want to make sure MY booth is set to calculate the weight and charge by overall weight. Can someone tell me the s...

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3 answers
1 vote
How do i stop international orders from being sent as offers?
I have done multiple things to try and stop international orders from anywhere BUT Canada. I have tried applying it in the batch editor, and per individual listing's details. But, despite this, I'm always sent offers for customers who order from o...

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4 answers
0 vote
Can i have a few listings up for sale without everything going up for sale?
I'd like to list some things up for sale. But I have inventory on reserve that I do not want to have up for sale. When I list an item, is there a way to keep the other listings on reserve without having them go up for sale? I'm thinking I can r...

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3 answers
0 vote
Items pulled or not?
I have imported most of my listings from eBay. If an item sells, will it automatically be pulled off eBay as sold or do I need to go in and pull it? And, if I end my listings, and sell similar on eBay, those items get new numbers. Will those i...

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2 answers
0 vote
Will i be charged ebay fees?
When an item sells that has been imported from my eBay store, will I also be charged eBay fees when an item sells on Bonanza and visa versa?

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3 answers
0 vote
Paypal fees to seller
Hello sellers, I’m new on here and was wondering what the PayPal fees will be on a sale. I’m pretty clear on bonanza fees. I also sell on eBay and the PayPal fee is approximately 11% (which is outrageous) +eBay fees 10% =21% total at least for me...

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3 answers
0 vote
I'd like to include a link to a helpful youtube video, but links added never work. why?
The first result of clicking on the link is that the customer gets what appears to be a totally blank page, but if they scroll way up, they get the alert of impending doom and gloom and is strongly advised to not follow the link, but if, by some m...

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5 answers
0 vote
Cut down my money of $75
CAME HERE TO MAKE MONEY, BUT BONANZA MADE $75 FROM ME.IDK why? ZERO SALES in 3 month and BONANZA HAS TAKEN MY MONEY. That's really really brutal. GIVE MY MONEY BACK BONANZAAA PLSS

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