Seller Community Forum

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3 answers
0 vote
How do i know my webstore is online?
I cannot tell if my webstore is available online.

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4 answers
0 vote
How to make my listings appear larger for better viewing?
My apparel looks far away and the only way to see them better is to scroll over them. I wanted to know if it is possible to make them look closer to the buyer can see the images better?

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3 answers
0 vote
Why is my listing not showing?
I added listings on Monday, 11/3/2020, all of them show except for one listing. The listing that is not showing up is Seacret Aqua Lanseal [URL removed] Hydrating & Smoothing. I searched for it and the filters show but no product. Also, I logged o...

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2 answers
0 vote
Can the booth review time be expedited?
I have a new Booth with only 30 items posted so far. I am a legitimate re-seller with a tax ID, etc. I just took my Booth live two days ago and all of a sudden last night I received a notice that my Booth is under review and it will take 72 hours...

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2 answers
0 vote
Amazon sync
1. Does Bonanza sync with my Amazon account daily? 2. If I sell any item on Amazon, and my inventory goes from 1 to zero, does the next Bonanza sync change the inventory to zero? 3. What happens if I sell my last item on Amazon, and the sync doe...

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2 answers
0 vote
How to exclude country and po box adress?
How to exclude country and Po box number address? How to create tax rules?

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4 answers
0 vote
How do i organize how my items show in my booth?
I have grouped everything into categories but it doesn't matter. The booth is all over the place. I'd like to arrange the items to look more cohesive

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6 answers
0 vote
My digital downloads section items are invisible - can you see them?
I've asked Support about this and they say 'nah, we can see them fine' I can see them when signed into bonanza - but could you do me a favour? Sign out, then try follow this link, and tell me what you see. If the answer is no visible listings, any...

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4 answers
0 vote
Ebay items are not importing properly
Hi, I am a longtime Bonanza seller. I have always imported manually from eBay. I revised listings at eBay a couple of weeks ago and decided to delete my Bonanza listings for a clean import. The problem? Only 201 items imported to Bonanza of 1...

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4 answers
0 vote
Calculated shipping for multiple items is failing me
Hello everyone. I am new to Bonanza and just came over from Ebay. I have a certain item I sell that has calculated shipping enabled for USPS first class and priority. My shipping option is set to combine weight for multiple items. The item weighs ...

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2 answers
0 vote
How do i set up to ship inside us only
I would prefer to ship to just the continental US, not Hawaii, Alaska, Puerto Rico or any other US territories or APO. How do I set this up?

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2 answers
0 vote
How to cancel a order
Hi, I am A New Seller & need some guidance!..... The Buyer accpeted My invoice I sent Her.....And then doesn't want it at the Price Afterall.....I couldn't figure out How to cancel it....And Marked it as paid....Now it's saying I need to Ship...

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2 answers
0 vote
Variations photos when imported from ebay
Hi, I uploading my listings from eBay to Bonananza. I realise that pictures of variations does not appear in Bonanza. I would like to see product picture that is associated with that variation, when it is selected. Is there there a way to that? ...

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5 answers
1 vote
Bonanza website redesign
I have been a paying member of Bonanza from day one when the website launched. The site is in desperate need of a update and redesign. The colors are very bad neutral colors that are depressing to buyers and buyers will not spend enough time on th...

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6 answers
0 vote
I cannot enter the webstore broadcaster page
There are two problems with my shop. 1. I cannot enter the webstore broadcaster page, every time I click on it, the following error "Whoops. There was an error. There was an error processing your request. We have been notified and will take a lo...

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3 answers
0 vote
Items not showing in google search
Hi, I have listed 2 items so far. I have put both the UPC and the MPN and yet they do not show on Google. What am I doing wrong ? Thank you in advance.

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3 answers
7 vote
Temporarily reduce prices and restore later
I recently advised in another posting how to temporarily RAISE prices and then RESTORE them back to their original prices. (See https://www.bonanza.com/community_help/USPS_SURGE_Pricing_Now_in_effect) Well, here's how to do the opposite of that...

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4 answers
1 vote
No sale
I am a new seller in bonanza. I sell handmade products. I have good viewership. But the problem is there is no sale. Can you advise me please. Thanks.

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4 answers
0 vote
Cancel bonanza
I need to cancel my acct

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4 answers
0 vote
Why do my bonanza listings have to compete with ebay?
When a customer views my listings similar Ebay listings appearance. Why? It reduces my sales!

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