Seller Community Forum

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4 answers
0 vote
Where can i get my buyer's contact number?
Hi everyone,good day for you all. I am from Malaysia. International seller. I just got my first sale in Bonanza. May I know where I can get my buyer's contact number? I need it to book my shipment in Fedex. I've sent messages to the buyer for a fe...

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3 answers
0 vote
Please indulge my rant. I promise to keep it brief.
First, I love this place. I've been buying and selling since the Bonanzle days. But in the past few months I've had two sellers that didn't ship the item and didn't reply to emails. And I don't make many purchases. Yes, I was refunded by PayPal af...

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3 answers
0 vote
What is the value of this plate?
This is a hand painted J.P.L. France tray, signed on the front L.K. 1898. I am unsure if I should display this or protect this for future generations. I want to add pictures but don't know how. any advise would help

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1 answers
0 vote
£ instead of dollars
prices

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4 answers
0 vote
How to delete a cancelled offer?
How to delete a cancelled offer that's still showing in my sales information?

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3 answers
0 vote
Help! how long does it take to import?
Hey.. I'm Importing a lot of listings from another site over here. I Imported about 2 hours ago and nothing still. what am I missing? how long does this take? thanks! -Norma's Bath

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5 answers
1 vote
Payment methods other than paypal
I have had an account here for quite some time. I keep telling myself I need to start using Bonanza and leave eBay and PayPal far behind. I keep either finding reasons not to, or I just don't think about doing it. Well, eBay just gave me a VERY go...

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3 answers
0 vote
How do i know my webstore is online?
I cannot tell if my webstore is available online.

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4 answers
0 vote
How to make my listings appear larger for better viewing?
My apparel looks far away and the only way to see them better is to scroll over them. I wanted to know if it is possible to make them look closer to the buyer can see the images better?

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3 answers
0 vote
Why is my listing not showing?
I added listings on Monday, 11/3/2020, all of them show except for one listing. The listing that is not showing up is Seacret Aqua Lanseal [URL removed] Hydrating & Smoothing. I searched for it and the filters show but no product. Also, I logged o...

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2 answers
0 vote
Can the booth review time be expedited?
I have a new Booth with only 30 items posted so far. I am a legitimate re-seller with a tax ID, etc. I just took my Booth live two days ago and all of a sudden last night I received a notice that my Booth is under review and it will take 72 hours...

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2 answers
0 vote
Amazon sync
1. Does Bonanza sync with my Amazon account daily? 2. If I sell any item on Amazon, and my inventory goes from 1 to zero, does the next Bonanza sync change the inventory to zero? 3. What happens if I sell my last item on Amazon, and the sync doe...

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2 answers
0 vote
How to exclude country and po box adress?
How to exclude country and Po box number address? How to create tax rules?

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4 answers
0 vote
How do i organize how my items show in my booth?
I have grouped everything into categories but it doesn't matter. The booth is all over the place. I'd like to arrange the items to look more cohesive

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6 answers
0 vote
My digital downloads section items are invisible - can you see them?
I've asked Support about this and they say 'nah, we can see them fine' I can see them when signed into bonanza - but could you do me a favour? Sign out, then try follow this link, and tell me what you see. If the answer is no visible listings, any...

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4 answers
0 vote
Ebay items are not importing properly
Hi, I am a longtime Bonanza seller. I have always imported manually from eBay. I revised listings at eBay a couple of weeks ago and decided to delete my Bonanza listings for a clean import. The problem? Only 201 items imported to Bonanza of 1...

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4 answers
0 vote
Calculated shipping for multiple items is failing me
Hello everyone. I am new to Bonanza and just came over from Ebay. I have a certain item I sell that has calculated shipping enabled for USPS first class and priority. My shipping option is set to combine weight for multiple items. The item weighs ...

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2 answers
0 vote
How do i set up to ship inside us only
I would prefer to ship to just the continental US, not Hawaii, Alaska, Puerto Rico or any other US territories or APO. How do I set this up?

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2 answers
0 vote
How to cancel a order
Hi, I am A New Seller & need some guidance!..... The Buyer accpeted My invoice I sent Her.....And then doesn't want it at the Price Afterall.....I couldn't figure out How to cancel it....And Marked it as paid....Now it's saying I need to Ship...

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2 answers
0 vote
Variations photos when imported from ebay
Hi, I uploading my listings from eBay to Bonananza. I realise that pictures of variations does not appear in Bonanza. I would like to see product picture that is associated with that variation, when it is selected. Is there there a way to that? ...

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