Seller Community Forum

11 answers

6 vote

It'll be 12 YEARS on Bonanza come December 12. I'm looking forward to many more years on Bonanza. Happy Holidays to all Bonanzlers and the Bonanza staff.

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4 answers

1 vote

Enter my card details

when i enter my debit card details, there's always showing a message saying "oops. there was an error". how do i fix this? need immediate response

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2 answers

0 vote

My booth was put on hold and i am not getting any response

Hello, I have been selling on Bonanza for years. My Booth was put on hold weeks ago. There were some problems with shipping time estimates, as I am an international seller, but all my items kept showing 1-10 days Estimated Delivery time, which...

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2 answers

0 vote

Watermarks on images

We build and sell an item that has a Trademark Logo. When we first got the logo registered I took the time to do watermarks of it across our pictures. When I started listing on Bonanza it requires no watermarks so used pictures without. Just recen...

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5 answers

0 vote

8 days and counting without one advertising view.

Is this normal? I was getting at least 4 views a day and now 8 days without one. Anyone else see this?

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1 answers

0 vote

Why was my account put on hold to be reviewed by your team?

I've been selling on bonanza for almost 7 years and this past year, my account has been put on hold for review by your team twice now. Most recently happened tonight. Right here at Christmas time when I actually have a chance to make a little mo...

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2 answers

1 vote

Printful error

Your store is not activated

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3 answers

0 vote

I was tricked.

I bought a bike, received a different bike, from Walmart. I returned that bike but the money was sent back to the original person I tried buying a bike from. How do I get my money back?

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2 answers

0 vote

I seem to be having a large number of one hight end item selling-paypal is concerned, should i be?

In the last 2 days, I received about 15 orders for one high end item--all different customers; paid with paypal. Customers opened a new account to buy, but that seems to be my customer base since I sell new and they come in from google. Howeve...

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2 answers

0 vote

Item listed as on reserve

How do you take an item off-reserve I have an item that is going overseas but says can't be done because its on reserve What does that mean I don't sell a lot on this site so not sure what to do

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5 answers

1 vote

How many items do you have to have up on bonanza to make about 50-100 sales a day?

What's the ratio of daily listings to sales for you? How many do you have up now?

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5 answers

1 vote

“join our site-wide sale”!!

Hello Bonanza Community! Are You Ready? Judy, our triage manager for the support team, recently posted a blog all about BonanzaHolidays2020. “Join our Site-wide Sale”!! To say the least, it has been a year, and more than ever we need eac...

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1 answers

0 vote

Why shows bonanza all my items condition as "used"?

Hi, I imported my items from my Shopify Store, everything went well, except that all my New Items show up in Bonanza as Used!? I already tried to fix it in Batch edit==> Search optimize==>removed condition used ==>add condiyion new. After I saved ...

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4 answers

1 vote

Why does bonanza employees only communicate by email and not by phone for specific help with issues?

I had been trying for some time to get help with email notifications to my company email. Every time I get a sale, I do not receive a email to advise this, only in my bonanza email, which requires me to randomly open the bonanza website just t...

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4 answers

0 vote

If i publish to ebay, will my listings be ended in 30 days by bonanza or will i have to end them manually on ebay before the 30 days are up to prevent them being listed again as "good til cancelled"?

I see it says on Bonanza's article about this that they will end in 30 days, but I want to be sure that it is still that way. It hasn't been that long since ebay started relisting fixed listings automatically (and charging insertion fees for them).

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3 answers

0 vote

Are there any groups from bonanza who help each other with twitter and facebook?

I was wondering if there are groups who get together and help each other with tweets and post to help advertise each other? I searched here but found nothing. I would be interested in joining something like that!

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6 answers

0 vote

Choose your advertising level

Good Morning to all! I not sure how the level work and I am interested in Superior the fee is 19%, and the additional fee of 1.5 % to export to Ebay. if there any other fee, that I need to know about?

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4 answers

0 vote

Why am I seeing 'use website in a screen-reader mode key site-map pages' at the top of my booth page

I do not know why 'Use Website In a Screen-Reader Mode Key site-map pages' is showing at the top of my booth page. It's not clickable and I don't know what it means.

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7 answers

1 vote

Anyone else having issues with the website?

I can't seem to get Bonanza to do anything. The batch editor, and the add/edit page are not working. Just want to see if it is just me or is anyone else having issues?

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2 answers

0 vote

Where are my orders?

I paid for 5 orders 76433189, 76433376, 76499709, 76499820 & 76499910. I want to know - where are all my gifts? And where are my tracking numbers? Please contact me by e-mail. All my messages to you went unanswered. Thank you in advance

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